Expedited Letter Services

For Mission Critical & Compliant Mailings

Getting It Done Faster. Getting It Done Right.

Every Time

Our continuous process of innovation begins and ends with our clients in an ongoing effort to solve the problem of TIME. From implementation and support, to our automated workflow and strategic pricing model, our goal is to deliver efficiency and predictability. With 20 years of industry involvement and concentration on serving low volume mailers, our focus is, always has been, and always will be to elevate the overall mailing experience. Every resource, from our proprietary software engine to our expert implementation support staff, targets resolutions to every problem small volume mailers commonly share. The result is a dramatic improvement in long-term management of your letters.


We work with you to establish a path that makes your letter operation effortless by focusing on formatting & templating.


Each client is treated with the highest degree of professionalism, focus, and a “let’s get it done” attitude.


Our responsiveness and consistent attention on your objectives will always exceed your expectations.

What We Do.

Solving the most common problems for small volume mailers begins and ends with intimate and efficient customer care. The secret behind our client satisfaction is alignment. We work with our clients to see beyond the execution of any single letter service request and align the goals of an entire library to be effortlessly managed over time with unprecedented convenience and flexibility.


Average Account Implementation Time: 1.6 days
Versus Clients Previous Experience: 5x Faster


Average Support Response Time: 8 Min
Versus Clients Previous Experience: 7x Faster


Average Letter Change Time: 2 hrs
Versus Clients Previous Experience: 2 to 14 days


This number needs no explanation: 99.9999%

Fluid Document Templates

PAWS - PAGUS Automated Workflow Service

Intelligent Letter Sampling - SOOE: Sampling One Of Each

Letter Aggregation & Mailing Services

Our Fluid Letter Templates allow for consistent speed and accuracy of each letter edit. It’s designed to minimize library clutter by sharing letter content, simplify very complex libraries using letter logic, and improve audibility with consistent letter structure.

Our Clients.

We realize that different agencies in different states have specific requirements that we can automate and customize with the click of a button.




Small Volumes

From 100 to 20,000 letters, we have you covered. Our average client mails between 3,000 to 5,000 letters per month. Regardless of how many letters you mail, our promise is to get it done fast and accurate every time.

Letter Changes

Whether you require frequent changes or rarely need to make a change, we have you covered. Our promise is when a change is requested it will happen in minutes or hours, never days.


If it’s a small letter edit or an entire new letter series, we got you. Speed and accuracy are our middle names. Our promise is to be there for you when you need us.

Our Certifications.

At Pagus, we are committed to the highest quality assurance standards as evidenced by our partners certifications and full compliance with essential legislation and regulatory standards.



The Pagus template is a fluid document template designed to promote FAST letter creation and editing. Content is hosted in libraries and can be driven by business rules for specific groups of letters of globally shared. Although content can vary from letter to letter and evolve over time, they are all connected. Managing content independent of specific letters enables faster execution of letter changes & ensures a complete and accurate execution of that change. The end result is clear visibility into operation and long-term management of your entire letter library.


The Pagus Automated Workflow Service(PAWS) is an intelligent workflow rail that securely manages file records from receipt to print. Your files are automatically swept and injected into PAWS to process your file against multiple services and return reports in minutes:

National Change of Address(NCOA) represents all permanent change-of-address records filed over the past 48 months which we use on your mailings to reduce undeliverable mail. Address Element Correction(AEC) increases the percentage of mail that is properly addressed through computer logic to correct common misspellings and other usage errors. Custom mail rules can be created to drop records if a condition for mailing is violated which are most commonly used for managing mail delivery to specific states, this process saves money by preventing records from being mailed unnecessarily.


Dynamic changes to letters can be managed by business rules that act on specific criteria within a specific record incorporating the required content into a letter without having to set up a new letter. The automated workflow renders each letter and delivers PDF’s of every mailable letter within hours. A standard output report generates standardized addressing for the records provided, NCOA address moves, undeliverable addresses, and rule specific dropped records. Customized reports can generate a specifically formatted file for import into your ARM software.


Letters can have multiple versions depending on your client requirements and the state that the letter mails to We can set up business rules that produce a sample for each version of a letter saving valuable time.


Intelligent sampling is automated and generated at the time the file is processed.


Customized business rules will dynamically update your library with the most current version of each unique letter you mail.

Continuous auditability provides the quality assurance that translates to peace of mind.


Eliminating minimum volume requirements solves the single greatest cost issue for small volume mailers. Our proprietary aggregation process combines small volumes into large production runs and integrates directly into our production operation.


We provide an “End-to-End Full Integrity MailSolution” utilizing 2D barcodes and high speed cameras to track EACH and EVERY letter as part of a complete chain of custody control process from file receipt to letter production and inserting.