How Collection Agencies Can Benefit From Outsourcing Their Print & Mailing

A large part of the success of any collections agency is the ability to send letters and statements in a timely and accurate manner. Not only that, but agencies must continually adhere to ever-changing regulations.

The management of letters and statements can quickly consume an incredible amount of time and resources, especially when you have a smaller team. This is where outsourcing the process can become highly beneficial. Discover the benefits of outsourcing your letters and statements and how you can use a third-party service to streamline your workflows no matter if you are mailing 500 or 5,000 letters a month.

More Accurate Than Managing On Your Own

One of the top benefits of outsourcing your letters and statements is the increased accuracy a vendor can provide. A vendor will have a team of trained and experienced professionals who will handle printing and mailing tasks. These team members are experts on how to handle printing and mailing utilizing the best resources available.

A vendor is dedicated to ensuring accuracy in the following ways:

  • Checking for correct addresses and cleaning up data
  • Ensuring that letters are correctly formatted
  • Making sure all necessary information — particularly around compliance — is included

When you manage this in-house, you have a greater risk of errors. Vendors have advanced software that will automate much of the process, significantly reducing the risk of human mistakes. 

There’s a common misconception that vendors only want to work with agencies that mail large amounts of letters or notices. Now more than ever, certain vendors specialize in the needs of organizations with smaller volume. These vendors use custom workflows built for lower volume and pride themselves on their customer service. 

More Flexibility in Making Changes

Making changes to letters is often a tedious process. Many collection agencies manually update each letter by hand with the job falling on the lap of an employee who is doing many other things for the organization. Efficiency is compromised not just of your letter updates, but also of the other sometimes more important tasks that the employee focuses on. 

Outsourcing allows for more flexibility in making changes to your letters and statements. One change can be made in minutes instead of hours through a streamlined system. This means that you can more easily adapt your letters and statements to your business and clients’ specific needs. Additionally, when you need to make a regulatory change, you can work with your vendor to enact this on the fly.

Faster Turnaround Time

Another reason to consider outsourcing letter and statement printing production and mailing is faster turnaround time. You will gain access to specialized equipment when you outsource these processes to a vendor. Additionally, a team of industry experts will be dedicated to handling your printing and mailing needs.

When you outsource the process, you can expect the following:

  • Faster production times
  • More efficient handling of large volumes of letters and statements
  • Timely communication with customers and clients

All this together will positively impact your efforts, increasing profitability.


Streamline your collection business with our help. Contact our team today to learn more about how we can expedite your letter services.